Mentoring Skills

DURATION: One Day

AIM

To enable mentors to support, encourage and develop their mentees.

PROGRAMME OVERVIEW

Delegates will review mentoring roles and skills and understand their responsibilities and the advantages of being an effective mentor

CONTENT

• Role of the mentor
• What do I do?
>> The benefits
• Practical personal skills
• Establishing the relationship
>> Positive reinforcement
• Listening
• The importance of listening
• Attending and following skills
>> Reflective listening
• Questioning
• What works
• Idea seeking
>> Useful questions
• Facilitating positive outcomes
• Joint problem solving
>>Common communication blocks
• How to succeed
• High performance mentors
• Questions and answers

BENEFITS

By the end of the programme participants will be able to apply the skills of mentoring, develop a “hands-off” approach to mentoring, give appropriate and confident feedback and get regular feedback about their mentoring skills.

TARGET AUDIENCE

Those who have direct responsibility for staff and their development.

For more information, please email us at info@completepeople.com, use the 'Find out more' link above or call us now on 01329 888180.