Disciplinary Workshop - Essential Employment Law

DURATION: One day

AIM

To provide managers and supervisors with the skills required to handle disciplinary cases

PROGRAMME OVERVIEW

Working within complex areas of law can be daunting for many managers, supervisors and team leaders. This essential one day programme provides the framework to handle disciplinary cases with confidence and understanding.

CONTENT

• Aims and Objectives
• The Benefits
• Managing Disciplinary Process
• Why is it important to manage the disciplinary process effectively?
• What is difficult about managing disciplinary interviews?
• Essential Disciplinary Procedures
• Management Responsibilities
• Stages in the process
• Rules and Procedures
• The Interview and Assessment
• Reporting Relevant Evidence
• Delivery of Information
• Necessary Action
• Personal Skills
• Active listening and effective questioning
• Vocal, verbal and non-verbal behaviour
• Counselling basics
• Managing Disciplinary Situations
• Planning the Interview
• Preparation Approach, Uncovering
• Evidence
• Practice session
• Final tips:
• The Grievance Procedure
• Ongoing disciplinary management and regular reviews

BENEFITS

By the end of the workshop, participants will be able to:
• Understand the importance of managing the disciplinary process effectively
• Be aware of the legislation relating to Employee Rights
• Feel confident to apply the Disciplinary Policy
• Demonstrate effective communication skills for managing the interview
• Identify techniques for managing situations relating to absence

TARGET AUDIENCE

Supervisors, managers and team leaders, as well as newly appointed HR practitioners, who may handle disciplinary cases.

To find out more information about any course or programme, you can email us at info@completepeople.com, use the 'Find out more' link above, or call us now on 01329 888180.