Communicating Change

DURATION: Half or one day

AIM

To define the effects of change on individuals and to plan effective strategies to enhance success in change implementation.

PROGRAMME OVERVIEW

This workshop is designed to support managers through the process of communicating impending changes to team members and, in particular, delivering difficult news. The half-day sessions will allow managers to discuss specific issues they may need to deal with, address queries and prepare themselves for the discussion. A further optional half-day may be facilitated during which managers will be invited to return to seek further clarification or guidance either as a group or on a one to one basis

CONTENT

• Aims and objectives
• The benefits
• The nature of change
• The change cycle
• Strategies for managing change
• Developing a vision
• Analysing options
• Identifying actions to be taken
• Setting clear objectives
• The people factor
• Introducing change
• Preparing staff for change
• Resistances/acceptances of change
• Establishing empathy
• Gaining commitment
• Driving the change process
• Supporting change with communication and structure
• Empowering staff to handle change
• Managing difficulties
• Overcoming negativity
• Coping with conflict.

BENEFITS

By the end of the workshop, participants will be able to:
• Identify and define what change is
• Understand the full change cycle
• Predict the resistance that team members may have to the change
• Recognise the strategies and methods needed to ensure change is implemented effectively
• Plan and implement a change in their own organisation.

TARGET AUDIENCE

Supervisors, Managers and Directors responsible for communicating change within teams.

To find out more information about any course or programme, you can email us at info@completepeople.com, use the 'Find out more' link above, or call us now on 01329 888180.