Effective Performance Reviews

DURATION: Two days (Also available a one-day refresher course)

AIM

To prepare and conduct effective performance reviews

PROGRAMME OVERVIEW

This interactive and highly informative programme is designed to ensure that delegates involved in performance reviews are provided with the skills to achieve positive outcomes and increased motivation in their teams.

CONTENT

• Aims and Objectives
• The Benefits
• Successful reviews
• The objectives of a review
• Measuring the value
• Understanding the pitfalls
• Planning and preparation
• Organising and outlining
• Reviewing the past
• Preparing the team member
• Structuring the interview
OPTIONAL
• Introduction of company performance review forms and systems
• The interview
• Questioning and active listening techniques
• Empowering review skills
• Avoiding common errors
• Identifying development areas
• Agreeing measurements and priorities
• Confirming objectives and measurement
• Identifying training needs
• Follow-up
• The value of follow-up
• Managing under-performance
• Support-the vital factor
• Informal reviews

BENEFITS

By the end of the workshop, participants will be able to:
• Identify the importance of performance review discussions
• Demonstrate the skills and techniques required to conduct a full, objective and motivating review

TARGET AUDIENCE

Managers, supervisors and team leaders invoved in the performance review of team members.

To find out more information about any course or programme, you can email us at info@completepeople.com, use the 'Find out more' link above, or call us now on 01329 888180.