Developing Your Team

DURATION: One Day

AIM

To enhance the skills of managers to become more effective developers of people

PROGRAMME OVERVIEW

Managers who want to understand how to develop their teams to reach peak performance will benefit from this one day practical programme. Delegates will learn different techniques and be provided with role play scenarios in which they can put learning into practice.

CONTENT

• Aims and Objectives
• The Benefits
• Introduction to the Toolkit Model
• Initial skills and knowledge overview
• Coaching, counselling and mentoring - the difference
• Coaching methods
• Learning styles
• Active listening skills
• Questioning skills
• Giving feedback
• The Process of Communication
• Practice in applying listening & questioning skills to explore issues
• Insights into assertiveness - communicating effectively and honestly
• Managing setbacks - critical incident learning
• Agreeing development goals
• Identifying development opportunities
• Firming up needs and actions

BENEFITS

By the end of the workshop, participants will be able to:
• Understand their role in developing their people
• Provide a structured approach to developing others
• Match development activities, including coaching, to the preferred learning style of the individual
• Have practised key communication skills in a performance management context
• Prepare development and coaching plans for team members

TARGET AUDIENCE

Managers, team leaders and supervisors

To find out more information about any course or programme, you can email us at info@completepeople.com, use the 'Find out more' link above, or call us now on 01329 888180.