Effective Minute Talking

DURATION: One Day

AIM

To record and produce accurate, clear and concise minutes of meetings and enhance meeting skills.

PROGRAMME OVERVIEW

A practical course that includes practice sessions to enhance competence and confidence in minute taking and planning meetings.

CONTENT

• Aims and Objectives
• The Benefits
• Meeting planning and preparation
• The purpose of an Agenda
• Preparing an effective agenda (content, timing, presentation)
• Minute taking
• Why minutes are important
• Different types of minutes
• What needs to be recorded
• Who reads the minutes?
• Note taking techniques
• Methods of note taking
• Identifying key points
• Identifying the important and significant elements of the discussion
• Developing listening skills
• Questioning and active listening techniques
• Overcoming barriers to listening
• Staying assertive
• Enhancing the professional relationship between minute taker, chairperson and meeting attendees
• Writing the minutes
• Converting from notes to text
• Format, structure and style
• Speeding up delivery of minutes
• Practice sessions held throughout the course.

BENEFITS

By the end of the workshop, participants will be able to:
• Be more confident when minute taking
• Produce professional well structured minutes
• Identify how to pick up the relevant key points from a meeting (what does and does not need to be included)
• Understand how to develop effective meeting agendas
• Build a more effective, supportive relationship with the Chairperson and meeting attendees
• Identify obstacles to effective listening

TARGET AUDIENCE

All

To find out more information about any course or programme, you can email us at info@completepeople.com, use the 'Find out more' link above, or call us now on 01329 888180.