Staff Council Representative Development

DURATION: One Day

AIM

To develop the skills and confidence required by individuals to fulfil the role of SCC representative.

PROGRAMME OVERVIEW

Using a mix of theory, video and role play, this highly informative, interactive programme is designed to ensure that Staff Council Representatives understand how to be effective in meetings. Role play enables delegates to practise new techniques and group discussion as well as feedback enables participants to hone their skills.

CONTENT

• Building blocks to the programme
• Making Meetings Work
• Working to an agenda
• Setting ground rules for productive meetings and enforcing them
• Non verbal behaviour – supporting what you say by how you look
• Getting your point across
• Reaching consensus through collaboration
• Skills practice
• The roles and responsibilities of the
• SCC Representative
• Legal issues and working with HR:
• Understanding disciplinary and grievance procedures (overview)
• Understanding process
• Representing a member of staff – role of the rep
• Understanding redundancy legislation:
>> Rights and Responsibilities
>> SCC as a consultation body
>> TUPE
• Persuasion
• Strategies for effective persuasion
• Constructing a persuasive argument
• Use of push and pull techniques
• Understanding the persuasion pyramid
• Understanding the use of power and influence
• Skills practice
• Representing others and giving feedback
• Sending consistent messages to constituents
• Managing and overcoming our communication filters
• Developing constructive language
• Skills Practice
• Action Planning
• Programme Review

BENEFITS

By the end of the workshop, participants will be able to:
• Increase their personal effectiveness when undertaking SCC business
• Make positive contributions at SCC meetings
• Identify the roles and responsibilities of the SCC representative and the legal context in which the role is discharged
• Use flexible communication strategies to ensure effective representation of people in the workplace
• Use persuasive techniques to present information
• Use effective meeting skills to enhance personal contribution

TARGET AUDIENCE

An essential programme for anyone who belongs to, represents or would like to be part of a Staff Council.

For more information, please email us at info@completepeople.com, use the 'Find out more' link above or call us now on 01329 888180.