Managing Stress In Others

DURATION: Two days

AIM

To identify and raise awareness of recognising stress signals in others

PROGRAMME OVERVIEW

An informative programme designed to equip managers with the skills and understanding to identify and manage stress in the workplace. The programme uses a mix of theory, discussion groups, role play and developing personal action plans to reinforce the learning experience.

CONTENT

• Aims and objectives
• The benefits
• Understanding and awareness of stress
• Consideration of what is stress
• The signs and symptoms of stress
• The stress process
• Understanding what happens
• Causes of stress
• Recognising the danger signals
• How stress affects workplace performance
• Redefining our thinking about stress
• Seeking balance
• The impact on the business and legal responsibility
• The personal nature of stress; the optimal health questionnaire
• Developing Strategies for managing
• Stress
• The role of the manager in dealing with stress
• The managers style and behaviour
• Dealing with causes v coping strategies
• Taking appropriate actions
• Personal organisation
• Empowerment and coaching
• Having helpful conversations
• Changing the way we think about and
• respond to pressure
• Providing ongoing support
• Where and when to get help
• Developing specific action plans.

BENEFITS

By the end of the workshop, participants will be able to:
• Understand stress and its effects
• Raise awareness of stress factors
• Recognise the impact on the whole picture
• Techniques for dealing with the cause and solutions

TARGET AUDIENCE

Managers, team leaders and supervisors. HR practitioners.

For more information, please email us at info@completepeople.com, use the 'Find out more' link above or call us now on 01329 888180.