Supervisory Skills

DURATION: One or 2 Days

AIM

To clarify the role of the supervisor, responsibilities and relationships.

PROGRAMME OVERVIEW

Participants will understand the practical actions required to motivate and supervise their team to achieve the required results.

CONTENT

• Roles and responsibilities
• Supervisory skills
• Communication skills
• Verbal and non-verbal behaviour
• Listening
• Questioning
• Motivating others
• Understanding what motivates people
• Identifying ways we can improve motivation
• Delegation
• Good practice in delegation
• Gaining commitment from others
• Planning and preparation
• Setting clear objectives
• Skills for gaining commitment
• Managing performance
• The importance of feedback
• Managing under performance
• Managing time
• Planning
• Prioritising

BENEFITS

Participants will understand the practical actions required to motivate and supervise their team to achieve the required results

TARGET AUDIENCE

Supervisors

To find out more information about any course or programme, you can email us at info@completepeople.com, use the 'Find out more' link above, or call us now on 01329 888180.