Facilitation Skills

DURATION: One Day

AIM

To effectively facilitate problem solving, decision making and other meetings

PROGRAMME OVERVIEW

Providing delegates with a framework and understanding to facilitate positive outcomes, this highly participative programme uses a mix of theory, role play and video as well as real life case studies.

CONTENT

• Aims and Objectives
• The Benefits
• Personal Learning Goals
• Ground Rules
• What is facilitation?
• What sort of meetings?
• What can meetings achieve?
• The benefits of facilitation
• The roles in the process
• Facilitation Skills - Problem
• Identification and Process
MANAGEMENT:
• The problem solving cycle
• SWOT Analysis
• Fish bone charting
• Cause & effect Chains
• Cost/Benefit analysis
• Benefits & Concerns
• Assertiveness
• Effects of different behaviours
• Giving and receiving feedback
• The Facilitation Process
• Preparation
• Managing the meeting
• Follow-up and follow through
• Skills Practice
• Clinic On Remaining Issues.

BENEFITS

By the end of the workshop, participants will be able to:
• Describe the benefits of adopting a facilitated approach
• Facilitate meetings on agreed topics for managers in a way which encourages positive reactions
• Use common structures for problem solving
♦ Recognise individual behaviours and their effect on the group
♦ Create action plans to which people are committed

TARGET AUDIENCE

All those who are involved in bringing teams together and facilitating positive outcomes.

To find out more information about any course or programme, you can email us at info@completepeople.com, use the 'Find out more' link above, or call us now on 01329 888180.