Persuading And Influencing Skills

DURATION: One or 2 Days

AIM

To develop skills for influencing, persuading and negotiating with others

PROGRAMME OVERVIEW

This programme, which can cover two days to enable extended skills practice, is designed as a practical workshop where delegates break out into groups to practise new skills. Delegates are encouraged to evaluate and review what they have learnt and develop a personal action plan for the transference of learning into the workplace.

CONTENT

• Aims and objectives
• The benefits
• Communication styles
• Power and perception
• Preparing to persuade
• Expectations
• Inner dialogue
• Personal credibility
• Anticipating reactions
• Timing
• Skills
• Reading and responding to behaviours
• Listening and questioning skills
• Empathy and flexibility
• Strategies
• Strategies for persuading others
• The workable compromise
• Searching for common ground
• Cognitive dissonance
• Negotiating
• Targets
• Testing
• Behaviour that works

BENEFITS

By the end of the workshop, participants will be able to:
• Understand others and react appropriately to them
• Develop essential skills for influencing and persuading
• Identify strategies available

TARGET AUDIENCE

All

To find out more information about any course or programme, you can email us at info@completepeople.com, use the 'Find out more' link above, or call us now on 01329 888180.