Making Meetings Work

DURATION: One Day

AIM

To increase meeting planning skills and to enhance personal contributions

PROGRAMME OVERVIEW

For anyone who has attended a meeting and wondered what the purpose was - this is an excellent one day programme which focuses the mind around ensuring positive outcomes/objectives are achieved from meetings. The programme encourages debate and discussion from delegates and uses a number of role play sessions to reinforce the learning.

CONTENT

• Aims and objectives
• The benefits
• Why meet?
• Why do we go to meetings and what makes them successful?
• Agendas
• How to prepare constructive agendas
• Elements of a productive meeting
• Planning
• Purpose, people, papers and place
• Layouts
• Minutes of meetings
• How, what, why and when?
• Chairing the meeting
• Conducting and controlling skills
• Setting the climate
• Non-verbal behaviour
• Dialogue techniques
• Questioning
• Encouraging
• Support what you say by how you look!
• 9 ways of working with others
• The clarification loop
• Participant guide
• Dealing with problem people
• Win/Win at meetings
• Tips for effective contributions and influencing
• Managing questions
• Practice session and positive feedback

BENEFITS

By the end of the workshop, participants will be able to
• Plan, organise and control meetings
• Ensure accurate records are kept
• Develop chairperson skills and behaviours
• Enhance personal contributions
• Manage difficult questions and behaviours

TARGET AUDIENCE

Anyone who runs or participates in meetings

To find out more information about any course or programme, you can email us at info@completepeople.com, use the 'Find out more' link above, or call us now on 01329 888180.