Business Letter Writing

DURATION: One Day

AIM

To write clear, consistent and effective business letters, memos and faxes

PROGRAMME OVERVIEW

Important business decisions are based on the written word. Managers, secretaries, sales people and buyers all need to write letters. This programme will teach a simple, effective approach. Punctuation and basic grammar rules will form part of the programme.

CONTENT

• Preparing and organising ideas
• Adapting your style to different situations
• Editing
• Answering complaints
• Giving information
• Getting action
• Punctuation
• Practical exercises

BENEFITS

Attendees will gain confidence in their ability to convey a professional image when using written communication

TARGET AUDIENCE

All those who want their written communication to be effective. It is ideal for managers, secretaries, sales people and buyers who:
• Have never received training in these core skills
• Want a refresher course.

To find out more information about any course or programme, you can email us at info@completepeople.com, use the 'Find out more' link above, or call us now on 01329 888180.