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Performance Appraisals


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DURATION: Two Days


AIM

To prepare and conduct effective performance appraisals


PROGRAMME OVERVIEW

Handled professionally, appraisals and target setting offer a superb opportunity to steer staff towards company objectives and to minimise weaknesses positively.


CONTENT

• Successful appraisals
• The objectives of an appraisal
>> Understanding the pitfalls
• Planning and preparation
• Organising and outlining
• Reviewing the past
• Preparing the appraisee
>> Structuring the interview
• The interview
• Questioning and active listening techniques
>> Avoiding appraisal errors
• Identifying development areas
• Agreeing measurements and priorities
• Confirming objectives and measurement
>> Identifying training needs
• Follow up
• The value of follow up
• Managing under-performance
>> Informal reviews


BENEFITS

The principal result will be a better relationship with your staff and a deeper understanding of what motivates them. This should lead to greater productivity and performance for the company and improved career prospects for the staff.


TARGET AUDIENCE

Managers, supervisors and team leaders who conduct appraisals and performance interviews


To find out more information about any course or programme, you can email us at info@completepeople.com, use the 'Find out more' link above, or call us now on 01329 888180.



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