Selecting Quality Staff

DURATION: Two Days

AIM

This active workshop enables participants to match the appropriate person to the job by careful analysis, planning, and interviewing skills.

PROGRAMME OVERVIEW

This programme is designed to help participants apply clear guidelines for the successful preparation, conduct and follow-up of a selection interview. It is also designed to enable participants to practise the appropriate skills and receive feedback for future development.

CONTENT

DAY ONE
• Preparation
• Defining the role: the importance of job descriptions and job specifications
• Understanding employment legislation: race, sex and disability discrimination acts.
• Planning the interview
• Interpreting the curriculum vitae
• Understanding and applying appropriate question techniques.
>> Preparing the interview environment.
• Interview
>> Using professional interviewing skills: questions, listening, note-taking and non-verbal cues.
>> PR issues – selling the organisation
>> Assessing and recording the facts.
• DAY TWO PRACTICAL SESSION
• Individual attention
• Personal style
• Putting it into practice: role play
• Difficult situations

BENEFITS

By the end of the programme delegates will have a sound knowledge of interviewing strategies. Those who attend the two day programme will have gained practical experience of interviewing.

TARGET AUDIENCE

Anyone who is involved with recruitment and selection interviews.

To find out more information about any course or programme, you can email us at info@completepeople.com, use the 'Find out more' link above, or call us now on 01329 888180.